Terms & Conditions
These terms govern use of Fitcible and purchases made through fitcible.in.
1. About Fitcible
Fitcible is operated by Willmore Foods and Beverages Private Limited. By accessing fitcible.in, creating an account or placing an order, you agree to these Terms and the policies published on the website.
2. Eligibility and account responsibility
- You must be legally capable of entering into a binding contract under applicable Indian law.
- You must provide accurate contact, billing and delivery information.
- You are responsible for safeguarding your account credentials.
- You must not misuse the website, interfere with security or use it for unlawful purposes.
3. Products and information
We aim to present product names, images, ingredients, quantity, pricing and descriptions accurately. Packaging and appearance may change. Availability is not guaranteed until an order is accepted.
4. Orders
Submitting an order is an offer to purchase. We may refuse or cancel an order for stock unavailability, incorrect pricing, suspected fraud, delivery limitations, duplicate orders, technical errors or inaccurate customer information.
5. Prices, taxes and payment
Prices are shown in Indian Rupees unless stated otherwise. Applicable taxes and delivery charges, if any, are shown before confirmation. Cash on Delivery may be offered where available. If online payments are introduced, authorised payment service providers may process those payments under their own terms.
6. Shipping, cancellation, returns and refunds
The separate Shipping & Delivery Policy and Cancellation, Return & Refund Policy form part of these Terms.
7. Food safety
Products should be stored and consumed according to the packaging instructions and date information. Do not consume a product if packaging appears tampered with, damaged or unsafe.
8. Intellectual property
Fitcible branding, logos, images, text, graphics, product presentation and website design may not be copied or commercially exploited without permission.
9. Promotions
Coupons and offers may be subject to eligibility rules, expiry dates, minimum order values and exclusions. Promotional benefits are not exchangeable for cash unless expressly stated.
10. Applicable law
These Terms are governed by Indian law, subject to applicable consumer-protection rights and the jurisdiction of competent courts and authorities.
11. Business details
Entity: Willmore Foods and Beverages Private Limited
Brand: Fitcible
Address: {{REGISTERED_ADDRESS}}
Email: hello@fitcible.in
Phone: {{SUPPORT_PHONE}}
Grievance Officer: {{GRIEVANCE_OFFICER_NAME}}
Grievance email: {{GRIEVANCE_EMAIL}}