Shipping made simple.
Here’s everything you need to know about order processing, dispatch, delivery timelines, tracking and reporting delivery issues for Fitcible orders.
Orders are processed and prepared before being handed over to our delivery partner.
Delivery time may vary depending on destination and courier serviceability.
Contact us promptly for damaged, incorrect, missing or materially defective products.
Order Processing & Dispatch
Once your Fitcible order is successfully placed, it enters our order processing and fulfilment workflow. Orders are generally dispatched within 5 business days from order confirmation, subject to product availability and successful order verification.
Business days exclude Sundays and applicable public holidays.
Estimated Delivery Timeline
After dispatch, the estimated delivery timeline is generally 3 to 10 days.
Actual delivery time can vary depending on the delivery PIN code, courier network, remote-area serviceability, weather conditions, public holidays, transportation disruptions and other circumstances beyond reasonable control.
Shipping Coverage
Fitcible currently ships orders to serviceable PIN codes within India. Availability of delivery may vary by location and courier partner.
If a destination is not serviceable, we may contact the customer or cancel the affected order and process any applicable refund according to our refund policy.
Shipping Charges
Any applicable shipping charge will be displayed in the cart or checkout before the order is confirmed.
From time to time, Fitcible may offer free shipping or promotional shipping benefits. Such offers may be subject to minimum order value, serviceability and other offer terms.
Delivery Address & Contact Details
Customers are responsible for providing a complete and accurate shipping address, PIN code and contact details at checkout.
Incomplete or incorrect information may result in delayed delivery, failed delivery or return-to-origin of the shipment.
Tracking Your Order
Where tracking is available, shipment details may be shared through email, SMS, WhatsApp, your customer account or directly by the courier partner.
Tracking information may take some time to become active after the order has been dispatched.
Delivery Attempts & Return to Origin
Our courier partner may attempt to contact you before or during delivery. Please ensure that the contact details provided at checkout remain reachable.
If delivery cannot be completed due to an incorrect address, customer unavailability, refusal to accept the parcel or repeated failed delivery attempts, the shipment may be returned to us.
Damaged, Incorrect, Missing or Defective Products
If your order is delivered with a damaged package, incorrect product, missing item, expired product, leakage, tampering or a materially defective product, please report the issue within 5 days after the product is delivered.
Email us at orders@fitcible.in with your order number and a brief description of the issue.
We may request clear photographs or video of the outer package, shipping label, affected item, batch details and expiry information where reasonably required to investigate the claim.
Delivery Delays
Delivery can occasionally be affected by circumstances including severe weather, regional disruptions, strikes, public holidays, high order volumes, courier delays, transportation issues or other events outside our reasonable control.
If your shipment appears materially delayed, contact orders@fitcible.in and include your order number.
Shipping Support
For shipping, delivery, tracking or order-related support, contact:
Email: orders@fitcible.in
When contacting us, please include your order number and the email or mobile number used while placing the order so we can assist you efficiently.