Shipping & Delivery Policy
Dispatch, delivery, shipping charges, tracking and delivery issue information.
1. Processing and dispatch
Orders are processed after confirmation and availability checks. Standard dispatch target: {{DISPATCH_TIMELINE}} business days.
2. Estimated delivery
Estimated delivery: {{DELIVERY_TIMELINE}} business days after dispatch, depending on PIN code, courier network, weather, restrictions and operational conditions.
3. Shipping coverage and charges
We deliver to serviceable Indian PIN codes. Shipping charges are displayed before order confirmation where applicable. Promotional free-shipping thresholds may change.
4. Delivery attempts
Customers must provide a complete address and reachable phone number. Failed delivery caused by an incorrect address, repeated unavailability or refusal may result in return-to-origin and possible re-shipping charges or restrictions.
5. Tracking
Where available, tracking details may be communicated by email, SMS, WhatsApp, account page or the courier partner.
6. Delays
Delivery can be affected by weather, strikes, transport disruption, seasonal volume, remote-area serviceability, regulatory restrictions or other events beyond reasonable control.
7. Damaged or incorrect shipment
For missing, incorrect, damaged, expired, leaking or materially defective products, contact hello@fitcible.in within {{ISSUE_REPORTING_WINDOW}} of delivery with the order number and reasonable photo/video evidence.
8. Contact
Email: hello@fitcible.in
Phone: {{SUPPORT_PHONE}}
Address: {{REGISTERED_ADDRESS}}